In today’s internet saturated business world, it is imperative that a company have a solid social media presence. Many businesses choose to hand this responsibility over to a management or consulting company that specializes in maintaining social media accounts for clients.
Not all consultants can deliver all the successful social media interaction they promise, so knowing what to look for when choosing the right company for you is very important. According to Social Media Management Mavens: “generally, a good social marketing agency is one who can give you a fresh approach, offer unmatched skill, and provide solid advice for your business as a whole.” Here are four qualities to consider when choosing the right social media management for you:
1. Professional Presentation: This company will be controlling your online presence and the way you are presented to the users of social media networks. Tim Parker of Intuit advises: “Make sure their [writing] voice matches your company’s style — and that they have a solid grasp of proper spelling and grammar…Typos do not come across as professional.” Your potential social media manager must have the same commitment to quality that you do.
2. Dedication: You want to get the best out of this service, so as Social Media Mavens recommend, evaluate the potential companies’ “enthusiasm.” To ensure that your social media campaign is managed correctly, the service provider must be as devoted to your company as you are. The Mavens advise: “The right social media agency will eat, sleep, and breathe your brand. They will be a team dedicated to make your business shine, and they will love what they do!”
3. Social Media Presence: Does the company maintain an effective social media presence for itself? Is it monitoring itself as it promises to look after your interests? It is important to consider questions like these asked at PRWeb: “What social media networks have they used to craft their own social media influence?” and “Are they active members of any professional social media focused organizations or blogging communities?” Your potential management company should have the social media presence you envision for your business.
4. References: Finally, as Tim Parker at Intuit suggests, ask for references! As with any service you pay for, be it plumbing or snowplowing, it is wise to not take the provider’s claims of expertise and success at face value. Parker advises: “working with an individual, [the person should] provide three to five professionals references…. working with an agency … ask to speak with previous small-business clients to make sure that you won’t be ignored in favor of larger accounts.” Consider the references and ask to see other pages the service manages. Conduct your own review.
In essence, it is vital when choosing a social media management company to consider the role that social media plays in your potential service provider’s business. Remember the importance of presentation, dedication, social media presence, and above all, references!